Frequently Asked Questions
Product Care & Usage
Q: How long do ear seeds last?
A: We recommend wearing ear seeds for 3–5 days for comfort and effectiveness. Some may stay in place longer, but it’s best to replace them after this timeframe.
Q: Do ear seeds hurt?
A: Not at all. Ear seeds are non-invasive and gently adhere to the surface of the ear. They are designed to be a comfortable, wearable form of holistic self-care.
Q: Are ear seeds safe during pregnancy?
A: Some acupuncture points are not recommended during pregnancy. Please consult a licensed healthcare provider before using ear seeds if you are pregnant.
Q: How do I use the bath soaks and mists?A: For bath soaks, add one sachet to warm running water and let it infuse while you soak. For mists, spritz into the air, onto linens, or in your space as part of your daily ritual.
Order & Shipping
Q: When will my order ship?
A: Orders are processed within 2–3 business days. You’ll receive a confirmation email with tracking information once your order has shipped.
Q: Do you ship internationally?
A: At this time, we ship within the United States. We are working on expanding shipping options in the near future.
Q: Do you offer local pickup in Austin, TX?
A: Yes — if you are local, select Local Pickup at checkout and we’ll arrange a time for you to collect your order.
Returns & Exchanges
Q: What is your return policy?A: Due to the personal nature of our products, all sales are final. However, if your order arrives damaged or incorrect, we’ll make it right. Please contact us within 7 days of receiving your package.
Q: What if my item arrives damaged?
A: Please email us with photos of the damaged product, and we’ll gladly send a replacement or process a refund.
Wellness & Safety
Q: Are ear seeds a replacement for medical care?
A: No. Ear seeds are a complementary self-care tool and are not intended to diagnose, treat, cure, or prevent any medical conditions. Always consult a licensed healthcare provider with medical concerns.
Q: How do I know where to place ear seeds?
A: Each ear seed set includes a placement chart for guidance. You can also explore different protocols with the help of licensed acupuncturists or holistic practitioners.